OKX users reported a malfunction in the exchange

OKX users reported a malfunction in the exchange

The OKX exchange has failed. Traders complain about incorrect balance display and lack of data on open positions. The problem has affected thousands of OKX customers from Singapore, the UK, Japan and other countries around the world.

On March 27, 2024, some users of the OKX crypto exchange reported problems with balance display. According to journalist Colin Wu, some accounts showed a zero balance, while others showed "tens of millions of dollars."

It is reported that thousands of users of the platform from Singapore, Japan, the UK and other countries of the world faced the problem. Due to the lack of data on open positions, some traders suffered losses, he noted.

OKX representatives said they are aware of the problem and are working on a solution. The failure did not affect the site and the application, and the communication protocol with the server is working correctly, the exchange said in a statement.

At the time of writing, OKX technical support continues to receive complaints. According to reports, the balance on some accounts is still displayed incorrectly.

In addition, one of the users wrote that he could not connect his Web3 wallet to Openstamp and other decentralized applications.

Source: https://incrypted.com/polzovateli-okx-soobshili-o-sboe-v-rabote-birzhi/

Read More